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Online Video GP Appointments

See an online video GP from your phone, tablet or PC, wherever you are in the UK, 7 days a week

At One5 Health we offer you easy access to secure online video GP consultations from anywhere in the UK. You can speak to us from any device. You will not be de-registered from your usual NHS GP and we do not record/tape any of our consultations, so you can have absolute peace of mind.

We are able to do most things via a video consultation including provide you with trusted medical advice and guidance, private referral letters, sick notes or private prescriptions. We can even have medications delivered to your door or have the prescription sent to a local pharmacy of your choice.

How does it work?

1. You just need to book an appointment online (see below)

2. You will receive an email confirmation in which there will be a secure web video link for your video consultation.

3. Just click the link a few minutes before your appointment time, you can do it from smartphone, tablet or PC. Please make sure the device you use has a camera.

4. Your GP will join you online for your consultation.

Book an Online Video GP Appointment Now

Video GP

Appointments

£40

Prescription fee £10

Referral Letter £15

Sick Note £20

Prescriptions delivered to your door nationwide or to your local pharmacy

PLEASE NOTE: all prices listed are for consultation fees only. Additional tests including blood tests, urine/stool tests, swabs and scans will all incur extra charges. Your doctor will discuss additional charges before any tests are organised.

Frequently asked questions (FAQs)

Private GP

What is One5 Health's philosopy towards medical care?


One5 Health was founded in 2020 on a better model of care – one designed around patients’ needs that provides a higher level of quality and service affordably. We do this through innovative design, excellent customer service, and the efficient use of technology.

Our team believes in building trust-based partnerships with our patients. Rather than simply writing a prescription and sending you on your way, your GP will collaborate with you as your long-term health care advocate, help you manage your health issues and navigate complex decisions, and empower you with the knowledge and guidance you need to make positive changes. We use diagnostic tests appropriately, wary of the risk of overdiagnosis, and strive to ensure that follow-up plans are clearly understood.

Moreover, we’re focused on caring for you in a holistic manner – taking all aspects of your health, lifestyle and wellness into consideration. To help you restore and maintain optimal health. As we grow, we’ll continue to add more services to make our care as comprehensive and effective as possible.

Your doctor at One5 Health is your first point of contact for your health care needs, bringing you the peace of mind that comes from having a trusted advisor in your corner. But should you ever require a specialty private referral, we’ll help you make the best possible choice, and we’ll ensure a well-coordinated referral.




I’m looking to find a GP near me, can you help?


We are new private GP clinic based in Moorgate in the City of London. We hope to add more locations across London in the near future.




What are your opening times?


We are currently open Monday to Friday from 8:30am to 6:30pm. You can make bookings on the same day or up to a week in advance. Our availabilities are shown on the BOOK NOW page.




How much does it cost to see a private GP at One5 Health?


Our standard GP appointment rate is £60 for a 20 minute consultation. Longer 40 minute GP appointments are available for £100. This makes us one of the most cost-effective and affordable private GP providers in Central London.




How does GP registration work?


Registering with One5 Health takes a matter of seconds. All we need is your to choose the time and date you want to be seen and fill out a few simple details. You will be sent a questionnaire in the booking confirmation email to fill out in your own time prior to your consultation. Overseas visitors are most welcome.




Will I be de-registered from my existing NHS GP?


No. We will not de-register you, ever. We are here to help take some of the strain off the NHS so you can use us whenever you want to and it will not affect your NHS GP registration.




How long does the appointment last?


Our standard GP appointments are scheduled for 20 minutes. If you need longer we also offer an extended GP appointment for 40 minutes which is ideal if you have multiple issues to discuss or you have a complex medical history.




What if I need to cancel my One5 Health GP appointment?


You can cancel your appointment at anytime by emailing us on care@one5.health

If you cancel with less than 24 hours until your appointment you will still be charged the full fee. There is no charge for rearranging your appointment.




Do you offer video or telephone GP consultations?


Yes you can book video appointments online as well. They are priced at £40 for a 10-minute appointment. After booking you will be sent a video-link code that you must click at the time of your appointment, you can then wait for the GP to join you online.




Will my One5 Health GP be able to access my NHS notes?


No but your One5 Health GP will go through your full medical history including past medical problems, medications, allergies and family history. If you are taking any regular medications it might be worth bringing them with you or having pictures of them on your phone.




Will you send my appointment notes to my regular NHS GP?


We always send you a copy of your consultation notes and we encourage you to share these with your regular NHS GP. If you prefer, we can share these notes directly with your NHS GP. We will ask you to provide us with your practice’s email address in order to do so.





Online Video GP

Can I talk to a doctor online?


Yes! You can book an online GP appointment online using the simple online booking form. Once you have made the booking you will receive an email confirmation stating that confirms your online GP consultation time and date. In this appointment email confirmation you will find a secure video link. You must click on this link around 5 minutes before the scheduled start time of your appointment. Your online GP will join you as soon as they are ready.




What can I ask an online doctor?


You can ask your online doctor anything that you feel comfortable to ask about. You can treat this as a secure, confidenitial place to speak about your medical problems. The video link is fully secure.




Do you record, film or tape my online GP consultations?


We do not record your online video GP consultation. We believe this to be a huge breach of your personal data. The only record that is made is within the secure clinical notes that the GP will write themselves after your consulatation. As we do not tape, film or record your consultations you do not need to worry that any video records of your GP consultation will be taken, saved or accessed by any other member of staff or patients.




Are online doctors safe?


Safety, confidentialy and trust are the basis of all our online GP consultations. All of our online doctors are also working in the NHS and are GMC registered. Your online GP will take a full history, do a clinical examination (where appropriate) and can provide advice, guidance and treatment where possible. At One5 Health we adhere to the highest standards of clincal care and are registered with the Care Quality Comission (CQC) who regulates us on our safety amongst many other things.




What can an online doctor do?


Our online GPs can do a lot more than you may think. Our online GPs can take a full medical history of you symptoms, we can do clinical examinations, we can give you trusted medical advice and guidance, we can prescribe medications for you and send them to your local pharmacy. We can even arrange for you prescription medications to be delivered home to you. We can provide private referral letters. If you do need to be referred back to the NHS we can also signpost you the right resources that will ensure you get the quickest and best clinical care.




Can an online doctor prescribe medications?


During an online GPs video call, your doctor can do a prescription for you and send it through to a local pharmacy. Furthermore we arrange for medications to be couriered to your door in the UK.




Can an online doctor prescribe antibiotics?


Online video based GPs can prescribe antibiotics provided they are appropriate. Our online GPs tend to prescribe antibiotics for common infections such as urinary tract infections (UTIs), skin infections, chest infections, sexual infections plus many more.




What can an online doctor not prescribe?


At One5 Health our online video GPs do not prescibe controlled drugs (CDs), we also do prescribe high risk drugs that require drug monitoring. Please see our terms and conditions for the full list of medications and drugs we are not able to prescibe.




How much does it cost to see an online doctor?


At One5 Health our online video GP appointments are priced at £40. This is the price for the consultation only and any additional services are chargeable as follows; online prescriptions (£10), fit (sick) notes (£20), private referral letter (£10). Please note the cost for the online prescription is not the same as the cost of the medications which is charged by the pharmacy/chemist.




What is an online doctor consultation?


An online doctor appointment is a remote video based GP consultation which allows you to get medical care from the comfort of your own home or workplace. All you need a good internet connection and probably some headphones in case other people are around. Our online GPs can diagnose and treat medical problems safely and effectively through a video consultation.





Clinic Locations

One5 Health City

30 Moorgate London EC2R 6PJ

+ 44 (0) 203 488 4415

care@one5.health

One5 Health Marylebone

Coming Soon

+ 44 (0) 203 488 4415

care@one5.health

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